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How bt111 Handles Your Personal Information

This Privacy Policy explains what data bt111 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby. Access and eligibility depend on your local law and eligible regions — please read this before you start.

Account DataPayment PrivacyCookie ControlsData RequestsContact Support
bt111 How bt111 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page in your account dashboard to raise a data or privacy question directly with our support team.
Email Support Send your data request or privacy concern to our support address. Include your registered account email so we can verify your identity before acting.
Account Settings Some data preferences — including marketing contact opt-out and cookie settings — can be managed directly inside your account settings page without contacting support.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Payment Data Security

Deposits via bKash, Nagad and Rocket pass through encrypted connections. We store only the transaction reference needed for withdrawal verification — never your mobile banking PIN.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can adjust non-essential cookie preferences from the cookie banner or your account settings.

Account Security and Retention

Your password is stored as a one-way hash. Account data is retained while your account is active and for the legally required period after closure. You may request a copy of your stored data at any time.

Requesting Changes or Deletion

To correct, export or delete your personal data, contact support via live chat or email with your account details. We aim to respond within the timeframe required by applicable law in your region.

Common Questions About Your Privacy

We collect your name, email address, phone number and account credentials at registration. Payment activity via bKash, Nagad or Rocket adds transaction references to your record.

We share transaction references with payment processors only to complete or verify a transfer. We do not sell wallet identifiers or personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email using your registered account address. We will verify your identity and provide your data within the period required under applicable local law.

Yes. After account closure you may request deletion of non-legally-required records. Some data must be retained under financial regulations for your eligible region and cannot be removed early.

Session cookies keep you logged in; analytics cookies help us improve the lobby. Non-essential cookies can be turned off from the cookie banner or inside your account settings at any time.

Yes. We notify you of material changes via your registered contact before they take effect. Continued use of the platform after the update date means you accept the revised policy.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.